Shipping Policy

Last Updated: 13 March 2025

At Fan Edition, we strive to deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines the details of our shipping process, including delivery timelines, charges, and other important information.

1. Shipping Locations

We currently ship across India. International shipping is not available at this time.

2. Processing Time

Orders are processed within 3 business days (excluding weekends and holidays).
During peak seasons or promotional periods, processing times may be slightly longer.
You will receive a confirmation email with tracking details once your order has been shipped.

3. Delivery Time

Estimated delivery times vary based on location:

Metro Cities: 3 to 4 business days
Other Cities & Towns: 5 to 6business days
Remote Areas: Additional 2 business days may apply

Please note that unforeseen circumstances (such as weather conditions, courier delays, or strikes) may impact delivery times.

4. Shipping Charges

Standard Shipping: ₹49 (free for orders above ₹999)
Express Shipping: ₹75 (optional at checkout)

Shipping charges will be calculated at checkout based on your location and selected shipping method.

5. Tracking Your Order

Once your order is shipped, you will receive an email or SMS with a tracking link. You can also track your order through FanEdition.in under the “Track Order” section.

6. Delivery Attempts & Undelivered Packages

Our delivery partners will attempt delivery [X] times before marking the order as undelivered.
If an order is returned to us due to an incorrect address or failed delivery attempts, we may charge additional shipping fees for re-delivery.

7. Damaged or Missing Items

If you receive a damaged or incorrect item, please contact us at [Your Contact Email] within [X] days of delivery with order details and images.
We will arrange for a replacement or refund as per our Return & Refund Policy.

8. Changes to Shipping Address

Address changes can only be made before the order is shipped.
Once dispatched, we cannot modify the shipping details.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:

📩 Email: fanedition.in@gmail.com

We appreciate your patience and support! 🚀

1. Information We Collect

We collect different types of information to enhance your experience, including:

a) Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

Browser type and device information
IP address and location data
Website usage analytics (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Provide customer support and respond to inquiries
Improve our Website, products, and services
Send promotional emails and special offers (you can opt-out anytime)
Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

Enhance website performance and functionality
Analyze user behavior to improve our services
Personalize your browsing experience

You can manage cookie preferences through your browser settings.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted third-party service providers (e.g., payment processors, shipping companies)
Legal authorities, if required to comply with applicable laws and regulations
Marketing platforms, for targeted promotions (with your consent)

5. Data Security

We implement industry-standard security measures to protect your data. However, no online transaction is 100% secure, so we advise users to take necessary precautions.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal data
Opt-out of marketing communications
Disable cookies through your browser settings

For any data-related requests, contact us at [Your Contact Email].

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal information.